We need your name, email address and the date of order you wish to return, along with a detailed explanation of why you need to return it. All returns must be postage paid; return shipping charges are not refundable. All return orders must be packaged properly; we are not responsible for damaged returns that resulted from improper packing.

You may return any wrong part(s) to Aladn Motor Wreckers within 3 business days from your date of order. No returns will be accepted if the 3 business days have elapsed. All parts to be returned must be in their original condition, and cannot be disassembled or damaged due to incorrect installation. We are not responsible for installation errors. We are also not responsible for any labor expenses, towing expenses, or rental car expenses caused by the use of wrong or defective parts during installation. The item will only be credited if the parts are received Parts Not Returnable: Special-order Product(s), if buyer purchases the wrong item, change of mind about product and if new part(s) are used by the buyer. Electrical parts are not returnable if plugged in or unsealed for any reason if new. All returns are subject to a non-refundable 20% restocking fee. A 20% restocking fee is charged on all returns that are not the direct result of our error.

No refunds are given. Only replacement item through warranty or in the form of a gift voucher will be given.

Warranty is processed 7-10 days from the date we receive your return at the warehouse. Once the return has been approved and processed, the refund will be credited to your account. You will receive a "credit approved" e-mail the day you are credited and the replacement part or gift voucher will be posted to you immediately. If you do not receive a credit after 15 days, please e-mail our returns department at aladn@allwreckers.com and we will respond to you immediately.

All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport.

You may return products within 3 business days of shipment for a replacement or gift voucher. All returns information is located above. On orders shipped Overnight or 2Day, all shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and air-shipping charges will NOT be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package; have the shipper immediately return it to the sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. Missing, damaged, or incorrect parts are non-returnable after 3 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. Lastly, we are not responsible for lost or stolen packages, and all claims for such must be worked out with the shipping company.

If you wish to cancel an order, you must do so BEFORE you receive the “Invoice - Payment” e-mail. No orders can be canceled after the payment has been confirmed, as the order will be immediately processed for shipment. All orders placed from Friday 5PM EST to Monday 9AM EST cannot be canceled, as these are processed over the weekend for shipment